Terms of Service

Acceptance of Terms of Use

These Terms of Use govern your use of the online and mobile web site (the “Website” or, collectively, the "Websites") owned and/or operated by ArrowPOS, Inc. (hereinafter “ArrowPOS”) in cooperation with 1 and its affiliates and franchisees (hereinafter “ 1” or "Client”). If you do not agree to these Terms of Use, you should not use the Website. These Terms of Use are an ongoing contract between you, ArrowPOS, and 1 apply to your use of the Websites or Applications. These Terms of Use affect your rights and you should read them carefully. These Terms of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by ArrowPOS or 1 without restriction. ArrowPOS reserves the right, from time to time, with or without notice to you, to change these Terms of Use in our sole and absolute discretion.

ArrowPOS and 1 (cojunctively the “Website Providers” or “Providers”) hereby grant you permission to use the Website as set forth in this Terms of Use, provided that: (i) you will not copy or distribute any part of the Website in any medium without the Website Provider’s authorization; (ii) your use of the Website as permitted are exclusively for your personal, noncommercial use; (iii) you will not alter or modify any part of the Website other than as may be reasonably necessary to use the Website for its intended purpose; and (iv) you will otherwise comply with the terms and conditions of these Terms of Use; (v) You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use; (vi) In any case, you affirm that you are over the age of 13; (vii) You agree not to circumvent, disable or otherwise interfere with security related features of the Website.

The text, graphics and html code contained in the Website are the exclusive property of ArrowPOS, Inc. Except where otherwise noted, the text, graphics and html code contained here may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means without the prior written permission of ArrowPOS, Inc.

User Account Rights and Responsibilities

In order to access some features of the Website, you will have to create an account. You agree that all information provided during account creation and in any subsequent updates is accurate to the best of your knowledge. You may never use another's account without permission, and you are solely responsible for all activity that originates from your account. You agree to keep your account password secure and to immediately notify the Website Providers regarding any breach of security or unauthorized use of your account. If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, smartphone or tablet, and you agree to accept responsibility for all activities that occur under your account or password. Although ArrowPOS and 1 will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of ArrowPOS, 1, or others due to such unauthorized use. The Website sells products to adults, who can purchase with a credit card. If you are under 18, you may use the Websites and Applications only with involvement of a parent or guardian. ArrowPOS and 1 reserve the right to refuse service, terminate accounts, or cancel and/or modify orders in their sole discretion.

Intellectual Property Rights

ArrowPOS, ArrowPOS, Inc., and ArrowPOS Online Ordering, are either trademarks, service marks, and/or registered trademarks of ArrowPOS, Inc. subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. Content on the Website is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. The Website Providers reserve all rights not expressly granted in and to the Website and its Content.

By using this site in any capacity, you agree to be bound by the 1 copyright policy found here

Warranty Disclaimer

YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, ARROWPOS, 1, THEIR EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. ARROWPOS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.YOU AGREE THAT YOUR USE OF THE WEBSITES AND APPLICATIONS SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, ARROWPOS, 1, THEIR EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. ARROWPOS MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITES' AND APPLICATIONS' CONTENT OR THE CONTENT OF ANY SITES LINKED TO THE WEBSITES OR APPLICATIONS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITES AND APPLICATIONS, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITES OR APPLICATIONS, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITES AND APPLICATIONS BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITES AND APPLICATIONS. ARROWPOS DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITES OR APPLICATIONS OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND ARROWPOS WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Indemnity & Severability

You agree to defend, indemnify and hold harmless ArrowPOS, 1, and their employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Website; or (ii) your violation of any term of these Terms of Use;

If any provision of this Agreement is held to be illegal, invalid or unenforceable, (a) the legality, validity and enforceability of the remaining provisions of this Agreement shall not be affected or impaired thereby and (b) the parties shall endeavor in good faith negotiations to replace the illegal, invalid or unenforceable provisions with valid provisions the economic effect of which comes as close as possible to that of the illegal, invalid or unenforceable provisions. The invalidity of a provision in a particular jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

Limitation of Liability

IN NO EVENT SHALL ARROWPOS, 1, THEIR EMPLOYEES, AND AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITES OR APPLICATIONS, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITES OR APPLICATIONS, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITES OR APPLICATIONS BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITES OR APPLICATIONS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

Privacy Policy

What We Collect And How It's Used

We collect information to provide better services to all our users. We collect IP addresses and anonymous usage data from all visitors to our site, in order to provide a better user experience and keep the site secure.

We use Google Analytics to gather anonymous data about our users that may include but is not limited to: Affinity Categories, Demographic Information, Geographic Information, Search Referral Data, and data about your device and browser. We also utilize Googles Remarketing platform, allowing us to target previous visitors with ads. These ads only persist as long as the Google Analytics tracking cookie associated with your session is active. They do not give us the capability to track anyone individually or otherwise glean personal information about our site visitors.

We collect all information entered into our online ordering platform in order to better understand the needs of our customers and future customers. We collect all data entered into any contact form submitted on the site, and may use that data to contact you in perpetuity. We also use Google Analytics to track interactions on this site. This includes but is not limited to: Which elements on the page were viewed and the duration they were viewed, any clicks or hovers over elements on the page, information about your referring page (the page that brought you here), data about your browser, and any events fired on the page. If you have visited other sites utilizing Google Analytics, we may also gain access to certain demographic and behavior data about you that was gathered on other sites. Though that information may be tied to your visit, we never tie any of that data to any information that would allow us to personally identify you. While we gather information about your browser, we do not engage in any form of 'browser fingerprinting' practices that would allow us to identify you across tracking cookies.

We also collect tracking data tied to the purchasing process on this website. This includes adding items to a cart, checking out, removing items from a cart, all timing data associated with those activities, and collection of impressions and actions taken by the Google Analytics ECommerce Platform. We NEVER record any payment processing data (such as Card Number, CVV, or Payment Token) as part of our analytics toolkit. Our servers retain some of that information in order to facilitate payments and detect fraud, but that information is never shared with a third party beyond the business receiving that payment.

We never sell your data to 3rd parties or share your personally identifiable information with third parties, but we do share a copy of all analytics data collected with the restaurant who owns this site. You can always request to have any of your personal data removed from our logs by contacting us at support@arrowpos.com.

Keeping Your Information Safe

We never collect personal information over an insecure(http) connection and maintain rigorous security standards for our own infrastructure. We use encryption to keep your data private while in transit. Personally Identifiable Information is obfuscated and never shared with third parties.

We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. We restrict access to personal information to Arrow employees. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.